Privacy Policy

Privacy Policy

Last Updated: December 25, 2025

At Xenoharm™, your privacy matters to us. This Privacy Policy explains how Xenoharm™, operated by Auto seat cover LLC, collects, uses, stores, and protects personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

We collect information that helps us provide a secure and efficient shopping experience.

Information You Provide

When you place an order, contact us, create an account, or subscribe to updates, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order details

  • Payment-related information needed to complete checkout

Information Collected Automatically

When you browse our website, certain data may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Website interaction data

  • Cookies and similar tracking technologies

2. How We Use Your Information

Xenoharm™ may use collected information for the following purposes:

Order Processing

To confirm purchases, process payments, prepare shipments, provide tracking updates, and deliver your order.

Customer Support

To respond to questions, resolve order issues, process return requests, and provide assistance.

Website Improvement

To understand how customers use our website and improve navigation, product selection, checkout flow, and overall user experience.

Marketing Communication

If you choose to receive marketing messages, we may send product updates, promotions, or store news. You may unsubscribe at any time.

Security and Fraud Prevention

To help detect suspicious activity, prevent unauthorized transactions, protect customer accounts, and maintain website security.

3. Payment and Data Security

We use reasonable security measures designed to protect your personal information.

Payment details are processed through authorized third-party payment providers. Xenoharm™ does not store full credit or debit card numbers on our servers after payment is completed.

Security measures may include:

  • SSL encryption during checkout

  • Secure payment gateways

  • Restricted access to customer data

  • Internal safeguards to help prevent unauthorized use

While we work to protect your data, no online system can be guaranteed to be completely secure.

4. Sharing Information With Third Parties

We do not sell personal information for independent third-party use.

However, we may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Fulfillment partners

  • Website hosting providers

  • Customer support tools

  • Analytics and advertising partners

These partners are only provided with information needed to perform their services.

5. Advertising and Analytics Partners

We may use third-party tools to understand website activity and provide relevant advertising.

These partners may use cookies, pixels, or similar technologies to collect browsing and interaction data across websites.

Advertising or analytics partners may include:

  • Meta / Facebook / Instagram

  • Google

  • AppLovin / Axon

  • Shopify-related analytics tools

Information collected by these partners is governed by their own privacy policies and settings.

6. Cookies and Tracking Technologies

Xenoharm™ uses cookies and similar technologies to improve site functionality and personalize the shopping experience.

Cookies may be used for:

  • Shopping cart and checkout functionality

  • Remembering preferences

  • Website analytics

  • Performance improvement

  • Advertising and retargeting

You may adjust cookie preferences through your browser settings. Please note that disabling cookies may affect certain website features.

7. Third-Party Links

Our website may contain links to external websites or services.

We are not responsible for the privacy practices, policies, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. California Privacy Notice

In accordance with California privacy requirements, users may:

  • Visit our website anonymously where available

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Opt out of certain data sharing or targeted advertising where applicable

To submit a privacy-related request, please contact us at service@xenoharm.com.

9. Do Not Track Signals

Some browsers offer “Do Not Track” settings.

Because there is no universally accepted standard for responding to Do Not Track signals, our website may not respond to all browser-based DNT requests. However, users may control cookies and advertising preferences through browser settings and applicable opt-out tools.

10. Children’s Privacy

Xenoharm™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us. We will take reasonable steps to delete the information where required.

11. Data Breach Notification

If a data incident occurs that may affect personal information, we will take appropriate steps in accordance with applicable laws.

This may include notifying affected users and posting a notice when legally required.

12. Email Communication and CAN-SPAM Compliance

We may collect email addresses to:

  • Send order confirmations

  • Provide shipping and delivery updates

  • Respond to customer inquiries

  • Send promotional messages if you opt in

For marketing emails, we will:

  • Use accurate sender information

  • Avoid misleading subject lines

  • Provide an unsubscribe option

  • Honor opt-out requests within a reasonable time

You may unsubscribe from promotional emails by following the link included in the message.

13. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the information we hold about you

  • Requesting corrections

  • Requesting deletion

  • Opting out of marketing emails

  • Managing cookies and advertising preferences

To exercise privacy rights, please contact us using the email below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices.

Any updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Xenoharm™
Company: Auto seat cover LLC
Email: service@xenoharm.com