Shipping Policy

At Xenoharm™, we understand that receiving your order quickly and reliably is an important part of your shopping experience. This Shipping Policy outlines how we process, ship, and deliver your automotive accessories.

Our Fulfillment Approach

Xenoharm™ is dedicated to providing practical automotive accessories designed for everyday drivers. To improve efficiency and reduce unnecessary storage and handling, some products may be shipped directly from our fulfillment partners and distribution centers.

This fulfillment model allows us to:

🚗 Offer innovative automotive organization solutions

📦 Maintain competitive pricing

🌎 Reduce excess inventory and unnecessary waste

⚙️ Deliver products efficiently through trusted logistics networks

We appreciate your patience and support as we continue to improve our delivery experience.

1. Order Processing

Every order is carefully reviewed, prepared, and packaged before shipment.

Processing Time

• Standard Processing: 2–4 Business Days

• High-Demand Periods: Up to 5 Business Days

Processing begins after payment verification has been completed.

Shipping Fee

We currently offer a flat-rate shipping fee of $5.99 USD per order.

Shipping fees are displayed during checkout before payment is completed.

2. Estimated Delivery Times

Delivery times vary depending on destination and local carrier performance.

Please note that delivery estimates are provided as guidelines and may vary due to weather conditions, transportation disruptions, customs processing, or carrier delays.

3. Tracking Your Order

Once your package has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking Information

📍 Tracking numbers may require 1–3 business days before updates become visible.

📍 Tracking activity may not appear immediately after shipment confirmation.

📍 Packages remain in transit even if tracking updates are temporarily delayed.

If you have questions regarding tracking, our support team is available to assist.

4. International Orders, Duties & Taxes

For international shipments, local customs authorities may apply import duties, taxes, or fees based on your country's regulations.

Please note:

• Customers are responsible for any applicable customs charges.

• Xenoharm™ does not control customs policies or import fees.

• Customs inspections may occasionally cause delivery delays.

Import requirements vary by country and are determined by local authorities.

5. Order Changes & Cancellations

Because we work to process orders as quickly as possible, requests for changes must be submitted shortly after purchase.

Address Changes or Order Cancellation

Please contact us within 12 hours of placing your order if you need to:

• Update your shipping address

• Correct order information

• Request cancellation

Once an order enters the fulfillment process, modifications may no longer be possible.

Contact Email

📧 service@xenoharm.com

6. Damaged, Incorrect, or Lost Shipments

Customer satisfaction is important to us, and we will work to resolve shipping issues whenever possible.

Damaged Items

If your package arrives damaged:

📸 Contact us within 72 hours of delivery.

📸 Include clear photos of the item and packaging.

After review, we will provide an appropriate resolution.

Lost Packages

If a carrier confirms that a shipment has been lost in transit, we will work with you to arrange a replacement order whenever applicable.

Need Assistance?

If you have questions about shipping, tracking, or delivery, please contact our customer support team.

Xenoharm™

Company: Auto seat cover LLC

Email: service@xenoharm.com

Thank you for choosing Xenoharm™. We appreciate the opportunity to be part of your driving experience.